Enhancing Pharmaceutical and Patient Care Services for a leading Pharmacy Supermarket Chain with Matrix Office-in-a-Box

FOR IMMEDIATE RELEASE

Free Press Release Submitted by MatrixComsec.com

Matrixcomsec.com

 

 

 

 

 

Press Release Distribution

Case Introduction
Wellness Forever is strongly dependent on robust IT and communication
systems that run 24/7 in order to fulfil its social promises. All the
stores must remain connected with each other for voice communication,
sale & inventory data exchange and surveillance of store locations
with centralized administration.  (Free-Pr-Online.com)

In the expanding business scenario, connecting new store locations
with central office for inter-store calling and data sharing was the
biggest challenge for IT administrators. At the same time supermarket
stores required IP-PBX for in-store communications, capable of
providing cost-effective PSTN and GSM trunk dialling along with
Site-to-Site IP telephony. Admin executives and IT staff required
mobile extension solution for such dynamic workplaces. Matrix provided
Wellness Forever with All-in-One Office Solution to connect the stores
through VoIP network, Mobility solution for staff and connectivity
between stores through IPsec VPN.

Challenges
•       Connecting 45+ stores spread across Mumbai and Pune
•       Huge telecom overhead of branch-to-branch calling
•       Lack of collaboration and information sharing between stores
•       Ensuring safety with remote access of surveillance systems

Solution
Matrix NAVAN CNX200 – Converged Voice and Data Solution
•       All-in-One IP-PBX, Data Routing, Wireless, Internet VPN and
Security Features
•       Branch-to-branch Intercom over IP Telephony
•       Connected Branches for Data Communications over IPsec VPN
•       Remote Access of IP Surveillance Systems at Central Office
•       Mobility for Staff with Built-in Wi-Fi and Mobile Softphone
Application

Results
•       Eliminated the Need of PSTN lines for Inter-Branch Calling
•       GSM and PSTN Trunks for Least Cost Mobile and Landline Calls
•       Site-to-Site IPsec VPN Enabled Secure Data Exchange over Internet
•       Enabled Executives & Admin for Anywhere connect using SPARSH M2S
(Mobile Softphone for Android/iPhone with Presence, IM, Video Calling
Features)
•       Centralized Administration of Branch Office Surveillance Systems
•       Increased Professional Visibility with Voice Mail and
Auto-Attendant

About Wellness Forever
Wellness Forever is a fast growing chemist and pharmacy supermarket
retail chain with 45+ stores across Mumbai and Pune. With a mission to
create India’s most respected chain of Pharmacies and wellness
stores, Wellness Forever is committed towards round-the-clock
availability of medicines, community pharmacies and a smile for all.

Contact: MATRIX COMSEC
394 GIDC, Makarpura, Vadodara
+91 9998755555
[email protected]
www.MatrixComsec.com

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